Draft reference — content review pending
Translation Rework Rate
The percentage of completed eligible translation volume that requires rework under an agreed rework definition.
Business question
What share of completed translation volume requires rework?
Formula
Translation rework rate = eligible translation volume requiring rework ÷ total eligible completed translation volume × 100.
Calculation notes
Choose source-word or target-word basis and define rework. Separate internal review corrections, client preference changes, accepted scope changes, and changed source files.
Edge-case guidance
Do not count the same words repeatedly unless the policy explicitly measures rework events. Machine-translation post-editing and human translation may need separate scopes.
Required data
| Input | Type | Status | Available source hints |
|---|---|---|---|
| Translation volume requiring reworkEligible source or target words requiring rework under the agreed definition. | Number | Required | Project management system · Excel · Google Sheets · Manual records |
| Total completed translation volumeCompleted eligible translation volume on the same word basis as the numerator. | Number | Required | Project management system · Excel · Google Sheets · Manual records |
Interpretation
Use it to identify rework patterns by language pair, workflow stage, source-file change, review finding, and client preference.
Caution
A lower rework rate may reflect under-review, changed source files being excluded, or weak capture. It is not automatically a linguistic quality certification.
Implementation recommendation
Document rework triggers and word basis, then review the rate with quality findings, delivery, and client-change categories.
Target guidance
Set the first target from comparable historical performance for translation rework rate, then adjust it for the service mix, language pair, capacity, seasonality, data quality, and client commitments. Review the direction with the accountable owner; reducing rework must not mean suppressing valid corrections or client feedback.